HOW DO I Prepare Files For Upload?
It depends. Which editing software do you use?
HOW DO I upload additional files?
If you need to send new or additional files click below to be directed to our WeTransfer.
FAQs
HOW DO I FILL OUT THE FORM AND PAY?
Super simple. 1) Fill out the START YOUR PROJECT form. Name..and all that stuff. 2) After you hit SUBMIT it will take you to the payment page. 3) After you remit payment the upload page will open. Drag your files into the window and they will automatically start uploading .
If you forget to upload something or, we ask you for more files...see below.
HOW LONG DOES IT TAKE TO GET MY AUDIO MIX?
We use REAL HUMANs...You project may require more time to complete based on complexity or our work volume. We will reach out to you if we need more time as soon as we review your video. Otherwise, it takes about a full day.
HOW DO YOU HANDLE CHANGES OR REVISIONS?
You get 1 round of "taste" changes with Plus and Pro at no cost. We will fix any technical issues at no cost ( EX. pops, lip sync issues, missing sounds ). If you have a small change in your edit we can usually accommodate that at little or no cost as well.
WHO IS WORKING ON MY VIDEO?
We have a team of award winning engineers who continue to work on major television shows, films, national spots and music. And they will give your project expert care and creative consideration.
HOW CAN I TALK TO SOMEONE?
Feel free to reach out with an email and Stephen will help you with any more details. If you want to go old school and need to actually hear a voice we have a phone. And if you really want to travel back in time..write us a letter.
Email: hello@theaudioplanet.com
Phone: 323.425.6363
2448 E 81st St Suite 4808
Tulsa, OK 74137
United States
WHAT GOES ON IN A TYPICAL AUDIO SESSION?
We use up to 90 audio tracks
Custom sound design
Foley
Ambient sound design
Dialogue mixing
Dialogue cleaning
Dialogue EQ matching
Dialogue background noise reduction
Dialogue plosive reduction
Dialogue repair
Dialogue room reflection matching
Music leveling
Music mastering
Sub mixing
Final mixing
Final mastering
Testing on popular devices
WHAT FORMAT DO YOU OFFER?
Commercials
15-second
30-second
60-second
90-second
Long-form
2 min
5 min
30 min